Contact information

Contact Us

If you have any questions regarding our bed linen sizing, memory foam pillow loft profiles, weighted blanket weight selection, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Xura Nest
Website: xuranest.store
Email: support@xuranest.store
Phone: +61 8 9725 1074
Business Address: Pratt Road, Eaton, Western Australia 6232, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST)

Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned bedding parcels, pillows, or packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.